News and thoughts from CS Odessa, maker of the ConceptDraw product line: ConceptDraw PRO, ConceptDraw PROJECT and ConceptDraw MINDMAP.

Tuesday, January 25, 2011

No Risk ConceptDraw Maintenance

ConceptDraw Maintenance Assurance P1
 is focused on reducing our customers
 total cost of ownership.
With the latest release of ConceptDraw Office Suite 2, we have also updated our maintenance program. Previously, our maintenance program was based on a time period of one or two years. Customers who had an interest in purchasing maintenance had to renew their contracts on an annual or semiannual basis, while waiting for the next major release. With the launch of ConceptDraw Office 2 we have also introduced innovation in our maintenance program.

We have developed a new program that eliminates the guessing game of maintenance. We call it ConceptDraw Maintenance Assurance P1. Add it at the time of purchase, and don’t worry about release dates.

It’s pretty basic. When you add CDMA to your purchase, whenever the next major version is released, you get it. No more asking, “Is the company going to release a new version during my maintenance agreement?” Simply put, when the next one comes out, ConceptDraw Solution Browser will notify, and you will be entitled to upgrade at no charge. You will also have the option to renew your CDMA at that time for the next release. When you purchase CDMA with your product, the next major release is at no charge. At the time of the next major release you will have the option of buying CDMA for the following release.

With ConceptDraw Maintenance Assurance P1, you are purchasing the next major release, NOT purchasing a term insurance plan that might expire before you get to use it. And since CDMA is significantly less than the cost of a new license, the potential savings over the life product are very high.

In addition to these benefits, ConceptDraw Maintenance Assurance P1 holders are entitled to priority status with phone, email, and web ticket support.

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